Whether you’re a business owner, operations manager, or team lead, you probably didn’t go into your role simply to follow someone else’s roadmap. You have a vision for how to achieve success, and you’ve built a team and made a plan to fulfill it. Doing so means maintaining a certain level of control over how […]
In three decades of helping organizations overcome technology and workflow issues, I’ve seen a recurring pattern. Teams can become trapped by processes and tools (especially software) that hinder growth and efficiency. These platforms or workflows start out as benefits but evolve into constraints. Yet despite mounting evidence that these systems are liabilities, many leaders are […]
This is the second blog about our updated (as of June 2025) approach to pricing for development and support. You can read the previous article here. Billing by the hour for basic technical support can be lucrative for custom software developers, but we’ve seen that hourly-rate billing also generates something unexpected and undesired: Silence. Because […]
Talking about pricing is awkward. Most people and businesses don’t like to do it. Part of what has made us successful as a company is that we don’t shy away from tough conversations, and that includes talking about how we price our services. We’ve traditionally used an hourly-rate model for custom software development projects. That […]
In any business, identifying and mitigating your most troublesome bottleneck can be the key to unlocking improved productivity and profitability. For manufacturers, software is one of the most overlooked areas of trouble. Buggy, laggy, or just slow software can damage the efficiency of your front office staff and line workers alike. Fixing this problem can […]
Given the complexity of custom application development, you might think that the toughest parts of the process would be the initial prototyping, testing, or fixing bugs. In our experience, however, that’s not usually the case. It’s actually the conversation about the project budget that is most difficult. Custom application development costs can vary by orders […]
What’s holding your business back? Sometimes, the answer is straightforward, but it can be more elusive at other times. This case study looks at RJP Electric, which has grown significantly in the past few years. While the secret to their success might well rely on several factors, one they often point to is their new […]
Whenever we begin a conversation with a business owner about developing custom applications, the question of cost is often raised—as in, “This sounds nice, but what is this going to cost me?” These business owners are presumably looking for a ballpark price. They want to know if the custom system we envision is even within […]
Here’s an obvious statement: PDFs are indispensable for modern work. Think of what gets stored this way: plans, manuscripts, legal documents, contracts, invoices…the list goes on. Some industries and fields generate a high volume of PDFs, and the more PDFs an organization has, the harder it is to organize those PDFs in a meaningful way. […]
Getting a handle on custom application development costs is difficult but understandable. When undertaking any large project, the last thing you want to realize is that there was a far-better approach that you missed during the planning phase. For an analogy: It would be awful to be the one responsible for building a bridge and, […]