We’re driven to help our clients succeed

Sure, it’s important to have a powerful platform, decades of experience, and a firm grip on today’s best practices—and we have all of that—but it doesn’t amount to much unless we’re helping every one of our clients be as successful as possible.

Founder Mark Richman started with a background in a different kind of tech and design, i.e., theatrical design and production. Whether he was providing technical direction, production management, or set and lighting design, finding and driving consensus was the order of the day. Everyone understood that any team member, from the highest-paid diva to the stagehand handling the spotlight or scene changes, could make or break the success of a production.

That kind of open, collaborative, team-centered approach was very much a part of Richman when fate intervened, in the form of an introduction to FileMaker (now Claris FileMaker), bringing him into the world of application development. FileMaker was (and still is) both flexible and easy to learn, which meant that it didn’t take long before what had initially started out as a passion for an effective tool quickly grew into a company.

In 2002, Skeleton Key was born, focusing on helping a diverse set of clients develop custom business applications to organize their data, improve their workflow, and foster workplace innovation.

Since then, Skeleton Key has evolved to reflect not just a different way of developing apps, but a different way of doing business:

• We work collaboratively with clients to get to know their business and their workflow.
• We believe that your applications should fit how your team works, not the other way around.
• We only take on projects where we are certain we can provide value.
• We don’t hand clients from department to department; we’ll introduce you to the members of our team that will be doing the work, as early in the process as possible.
• We believe in providing not just applications, but the ongoing support that is needed to ensure they keep delivering value over the long term.
• We are a 100% open book company—ask us anything, and we might just shock you with our extraordinarily candid answers.