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https://skeletonkey.com/wp-content/uploads/2025/07/SK-MSS-Blog-hero-1030x687-1.png 687 1030 Mark Richman https://skeletonkey.com/wp-content/uploads/2021/08/SK-New-Logo-Full-Color-340x75-1.jpg Mark Richman2025-07-21 11:28:282025-07-21 11:32:35From ‘hourly’ to ‘unlimited’: A better approach to software support