Support
Support for more than just the solutions we’ve built
However your business uses the Claris FileMaker platform, Skeleton Key specializes in meeting you where you are to ensure your solution works as intended.
Holistic Claris FileMaker Support
The Claris FileMaker platform is designed to provide straightforward, intuitive solutions that your business can start using right away, but ongoing support remains essential to getting the most out of your toolset. Whether your business needs support for your existing Claris FileMaker solution or you want to learn more about how we support a solution we’ve built it, we have a robust Claris FileMaker support team to ensure your business is reaching its potential.
We can also provide the dedicated or supplemental support you need to maintain an on-site or cloud-based Claris FileMaker Server. With Skeleton Key supporting your Claris FileMaker infrastructure, your team can focus on day-to-day tasks and growing your business.
With an in-depth understanding of the intricacies of the platform, our team is well-versed in supporting Claris FileMaker solutions—even those that we didn’t build—and businesses that use older versions of the Claris FileMaker platform. We stay ahead of the latest Claris FileMaker security features, updates, and patches to ensure that your solution never holds you back or exposes your organization to unnecessary risk.
Grounded in functionality, reliability, and performance, the members of our in-house support team are ready to answer any of your questions. Whether you have a quick question about an error or a more serious performance issue, the team at Skeleton Key has the expertise to find the right solution right away.
The Support You Need
If you want to maximize the business potential of the Claris FileMaker platform, you need a partner that takes the time to understand how your business operates. Skeleton Key does just that to tailor a support solution that empowers your team to get more done in less time.
Monitoring Solutions
As with any IT system, the Claris FileMaker platform is only as good as the team supporting it. Our Claris FileMaker monitoring solutions are designed to proactively keep an eye out for potential issues before they become problems that result in unproductive downtime or revenue loss.
Because we are Claris FileMaker-certified developers, we are able to monitor network activity, system performance, and security threats on a deeper level to ensure your Claris FileMaker solution is working the way it should. Our monitoring service provides you with the peace of mind knowing that your Claris FileMaker solution will be up and running when you need it most.
Watching Out For You
Our team is there even when you can’t be. Our monitoring systems operate around the clock, so your Claris FileMaker solution is always there when your team needs it.
Want To Learn More?
If you’re curious about how we can tailor our Claris FileMaker support solution to your organization’s needs, get in touch with our team today, so we can start exploring your options.