How custom web and mobile solutions reduce friction and waste

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Web and mobile technology are part of our daily lives, but you might not have considered how they can help your team work more efficiently. Our clients use custom web portals and mobile apps to capture and work with data, track resources and time, and take friction out of engaging with customers and stakeholders. They’re not only reducing errors and issues, but they’re saving time and money by moving away from the paper forms and manual processes that many small and mid-sized businesses still rely on.

How does a custom web portal help your business?

Unlike paper forms that can be lost or transcribed incorrectly, a custom web interface gives your clients a structured, intuitive, and secure way to share data. This isn’t new — whether you’re ordering food, booking a flight, or getting directions for a trip, you’re using web-based services almost daily, even if you access them through an app or virtual assistant instead of a web browser. Today, it’s easier and less costly than ever to put the same technology to work for your organization.

We work with you to understand your current processes, your long-term goals, and the types of data you need to collect. We then recommend, design, and deploy a custom solution that integrates seamlessly with your other technology.

For example, we helped the City of Florissant, Missouri replace their paper-based permitting processes with custom software and an online portal for residents and businesses. This has greatly reduced the amount of time and taxpayer money spent on requesting and issuing permits. More recently, we’ve also built a mobile app that lets city inspectors and law enforcement officers access real-time information on permitting and violations.

How do custom mobile apps make it easier for teams to work together?

Mobile devices make it easy for teams to capture and share information.  Beyond simply sending and receiving data, they help you document information on job sites with photos, or track resources by scanning barcodes and QR codes.

That’s one of the key features of the mobile app we built for Commander Financial Services, LLC. Their auto dealer clients use iPads to scan the VINs of cars in order to verify inventory used as collateral for loans. This data feeds directly into the custom software for loan management that we created, enabling Commander Financial to manage loans efficiently and compete with larger firms.

This hybrid approach — combining custom mobile apps with traditional software or web portals — also benefits organizations that have teams working at field sites as well as at a home office, each with a different set of tasks requiring the same information.

Another of our clients, Central Lighting & Energy, used to rely on paperwork for work orders, equipment requisitions, job tracking, and invoicing. This quickly became unsustainable as the company grew, leading to a lack of efficiency and a lot of frustration. We built a mobile app that gives teams their work assignments, lets them take photos to document job sites, and tracks consumables and equipment needed for each job. Employees can even use the app to request time off.

Not all mobile device use cases require a standalone mobile app. Our client South Dayton Acute Care Consultants manages doctors who work on a fractional basis at different medical facilities. They needed a straightforward way for doctors to log their hours at different work sites across a wide range of mobile devices, without requiring them to go through an app store. We built a custom mobile web solution that lets doctors quickly, easily, and securely log and submit their timesheets through the browser.

What problems do custom web and mobile solutions solve?

Custom web and mobile solutions are ideal for organizations that need a specialized approach to gathering and working with data. Think about how you would answer these questions:

  • What would a perfectly optimized, efficient way of working with data look like for your team? How would being able to work this way benefit your customers and stakeholders?
  • Are you relying on paper forms that have to be transcribed, or getting information via email that has to be copied and pasted into other systems?
    • If so, how much time are your people spending on these tasks that would be better spent on other work? And how often do data errors or delays impact your work?
  • How would adding tablets or phones to your process make it easier for your team to work?

We specialize in helping businesses, nonprofits, and municipalities find the best answers to these questions, and we build custom software solutions that fit your needs perfectly. With Claris Studio and other versatile tools at our disposal, we can integrate web and mobile solutions with the other technologies and data sources you rely on.

Reach out to us today to find out how we can help your team unlock a better way of working.