Terms of Service

These Terms of Service (“Terms”) govern your use of this website provided by Richman Holdings, LLC, dba Skeleton Key (“we,” “us,” or “our”). By accessing our website, you agree to be bound by these Terms.

1. Scope of agreement

These Terms apply to the use of the Skeleton Key website and our general business communication channels. Specific professional engagements, project deliverables, and payment terms are governed by separate, private bilateral agreements (such as a Master Service Agreement or Statement of Work) executed between Skeleton Key and its clients.

2. Intellectual property rights

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Skeleton Key or used under license, and are protected by United States and international copyright, trademark, and other intellectual property laws.

• Limited license: You are granted a non-exclusive, non-transferable, revocable license to access and use the website strictly in accordance with these Terms.
• Prohibited use: You may not use any data mining, robots, or similar data gathering or extraction methods. You are strictly prohibited from using the content of this website to train machine learning or artificial intelligence models without express written consent from Skeleton Key.
• Reservation of rights: All rights not expressly granted to you in these Terms are reserved and retained by Skeleton Key.

3. Mobile messaging terms

Skeleton Key offers mobile messaging services to facilitate business communication, including project updates and service ticket coordination. Your engagement with these services is governed by our specific Text Messaging Terms, which are incorporated into these Terms by reference.

4. User conduct and security

You agree not to use the website in any manner that could disable, overburden, damage, or impair the site. You may not attempt to gain unauthorized access to any part of the website, other accounts, or computer systems connected to our network through hacking or any other means.

5. Disclaimer of warranties

OUR WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” SKELETON KEY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT MAKE ANY WARRANTY THAT OUR WEBSITE WILL BE ERROR-FREE, ACCURATE, OR THAT ACCESS THERETO WILL BE UNINTERRUPTED.

6. Limitation of liability

IN NO EVENT WILL SKELETON KEY, ITS AFFILIATES, OR THEIR LICENSORS, EMPLOYEES, OR AGENTS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE OR ANY LINKED CONTENT.

7. Third-party services

Our website may contain links to or integrations with third-party services. We do not control, endorse, or assume responsibility for any third-party content or practices. Your use of third-party services is at your own risk and subject to the terms of those providers.

8. Governing law and jurisdiction

All matters relating to the website and these Terms shall be governed by and construed in accordance with the internal laws of the State of Missouri. Any legal suit, action, or proceeding arising out of these Terms shall be instituted exclusively in the federal or state courts located in St. Louis, Missouri.

9. Entire agreement and severability

These Terms, together with our Privacy Policy, constitute the sole and entire agreement between you and Skeleton Key regarding the website and supersede all prior understandings, agreements, representations, and warranties.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be deemed severed from this agreement, and the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

10. Contact us

If you have any questions about these Terms, please contact us:

• By email: compliance@skeletonkey.com
• By phone: (314) 353-4300